Customer testimonials

I am a delighted be a new client of Nicola’s, where I recently had FaceTite. The treatment was completely painless with amazing results. Nicola’s professionalism and personable manner is second to none. I have complete confidence in Nicola and without a doubt would recommend FaceTite or any other treatment to anyone. Thanks again Nicola I’m still smiling.


Nicola is an ‘miracle worker’
I’m delighted with my face…absolutely over the moon.

Skin rejuvenation

Please pass on to Nicola – I see a difference already. I have not had much sleep due to my two year old and actually look fresh.

Great Job

I have not met such a genuine lady of integrity and morals in a very long time. It was a privilege.

A very professional service

At 67 most of my wrinkles were on the lower half of my face. I didn’t want a stretched “plastic” finish. What I now have is a younger, fresher version of myself. I’m totally delighted with the treatments which were expertly applied, had speedy recovery times and most importantly fantastic results.

Removing wrinkles

Hi Kaye, I couldn’t wait to show my before and after pictures. Nicola is Fantastic.

I feel like a new woman!

Afternoon Kaye,

I just wanted to email and thank you and Nicola for your time today. So friendly and honest.

I will definitely recommend you going forward and will see you again in a few years.


Thanks again x

Hi Nicola would just like to say I am so happy with my fillers today and I’m sure my Botox will be just as good when it kicks in ! Felt so comfortable at your home/practice and felt I was in very safe hands! Also enjoyed chatting to you and felt very comfortable. I will defiantly return and was well worth the journey from Edinburgh.

Thank you

I wanted a refresh for my daughter’s wedding and Nicola recommended Facetite / Necktite.

Nicola immediately put me completely at ease and explained everything she was doing. The procedure took just over an hour and I can honestly say it was painless, which is what everyone worries about. The results are amazing and immediate and six months on are still happening. There is a downtime of 3 to 4 days (swelling and bruising) post procedure but you’ll forget all that when you see the results.

I would ABSOLUTELY recommend this treatment with Nicola. The sight of your jawline you haven’t seen for 10 years, the lean firm neck, comments people make about how fabulous you look…I’m loving it.
Thank you Nicola you’re a master at what you do. From one delighted Mother of the Bride.

Facetite and Necktite

I just couldn’t let yesterday go by without thanking you for the treatment yesterday.

Not being a ‘regular’ this type of treatment I can’t praise you highly enough for your professionalism and quality of technical ability. You made me so welcome right from the start and apart from anything else it was just lovely to talk to you. You are obviously valued highly by your clients and I would have no hesitation in recommending you in the future to any friends and family.

I hope you go from strength to strength and I’m sure I’ll be back at a future date – for all the right reasons. Thanks again and please pop in for a glass of wine if your ever over this way.

Please pop in for a glass of wine

Hi Nicola.

I Wanted to tell you how pleased I am with my face and NeckTite procedures. I can’t believe the difference after just four weeks. Amazing. Although I was nervous on the day Kaye put me at ease straight away. She is a very lovely lady and a great asset to you. What can I say about your lovely self….you also made me feel at ease and I can honestly say the whole procedure was totally pain free, I didn’t feel a thing. I cannot praise you highly enough and would recommend your clinic to anybody looking for treatments. You are a lovely lady and so very friendly to everybody that comes through your door. Keep up the good work. Thanks again for everything.


Hi, really enjoyed my consultation with Nicola. I thought she was just lovely, so warm and most of all very genuine. Can I book in for a course of 4 Forma with the fire and ice facial please? I’m going on holiday end of March into April so anytime from week beginning the 9th

Appointment please!

I live in Somerset and found travelling to the rugged seaside resort of Troon to have my treatment done by Dr Nicola Willis all part of an extremely positive experience. Nicola and her team immediately put you at ease the minute you step through the door.

I had FaceTite and Fractora focussing on my neck and jowel area, and directly after the procedure I could see a remarkable difference that I am assured will get even better over the next six months. Taking the step to have this done was one of the best decisions I have made and I am extremely happy with the results.

I could see a remarkable difference

What a lovely genuine person. I just had my first treatment and felt totally at ease in Nicola’s hands. She’s clearly experienced and has your best interests at heart. I am very pleased with the results and look forward to my next appointment.

Thank you Nicola

Always a very professional and personal service from Nicola and her team in Troon. A lovely lady that can provide the latest cutting edge procedures and treatments, and always with a smile. Why would you go anywhere else.

Always a very professional and personal service

One of the nicest people you will ever meet, always makes everyone feel so comfortable. Extremely professional and the results of her treatments are always fantastic.

Extremely professional

Amazing – I’m a new client of Nicolas and I love her already. I was so pleased with my treatments and wouldn’t go anywhere else now for sure!


I have been with Nicola for 7 years and although I don’t take the softer natural look, I go for less movement. I would never go to anyone else she is fab at what she does. ALL of her treatments are innovative and her talent is amazing! So artistic and gifted I have 100% trust with Nicola and never worry.

10 ot of 10

I was amazed at how subtle the difference was after I had Botox and Filler. People kept commenting on how refreshed I looked. Nobody asked me about Filler which I liked. The treatment is quick but unhurried and painless and I will definitely come back.

Botox and filler

My skin is so much healthier, more even, glowing. After many years I am now going without cover-up makeup thanks to Fractora and Forma. This is an unexpected bonus for women going through menopause – no more make up melt-down during inevitable hot flushes!

a bonus with the menopause

I have always found Nicola to be professional yet personal at the same time. Knowing she is medically qualified gives me complete confidence and trust in all that she does. Being able to receive such consultations and treatments locally is of paramount importance to me due to my busy working schedule. The results are amazing.

Botox and filler

Ps. I was in post office and a complete stranger told me I have lovely skin!!!

PS, I was in the postoffice...

I was amazed at how subtle the difference was after I had Botox and Filler. People kept commenting on how refreshed I looked. Nobody asked me about Filler which I liked. The treatment is quick but unhurried and painless and I will definitely come back.


It wasn’t about looking younger. It was about looking less tired and healthier. It was about looking alive not wrecked half the time. I love it and would do it again

wasn't about looking younger

I found the whole experience stress free and painless and the results were amazing. Dr. Willis was so reassuring and gentle. I have no hesitation in recommending her.

Stress free and painless

I was in Boots when the salesgirl came across to offer a cosmetic makeover. I said I was having Fractora treatment to restore my skin. She leaned in close and said, ‘wow, your skin is just lovely, can I touch it?’ Thank you Nicola!

your skin is lovely, can I touch it?

The best thing about the resurfacing fractora treatments I have had is that I now go out of the house without having to wear camouflage – my skin is healthy and fresh.

No more camouflage

I have had several visits with Nicola at west lodge clinic, which is stunning, and after consultation have just had a neck tight neck lift procedure done.
Everything about my experience at the clinic has been fantastic and Nicola is a very interesting and compassionate person who is a joy to spend time with. The procedure itself, which was surprisingly painless and minimally uncomfortable, was very successful in improving my appearance and self confidence but time spent with Nicola has also been a tonic and been inspirational.
All the staff at the clinic are lovely and it has truly been a completely enjoyable experience.


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